TruInspector™Account & access

TRUINSPECTOR HELP

Keep your assessment
moving.

Plans and pricing

Every paid tier includes all supported assessment categories. Choose a one-time allowance or a lower-priced monthly subscription. Compare all plans.

Purchases and billing

Use the billing page for one-time purchase help, subscription management and cancellation. Assessment access is approved separately. Deleting TruInspector data does not cancel a monthly subscription.

Get assessment access

Use the username and password provided to you on the invited account sign-in page. To request access, email support@truinspector.com with your team and intended use.

Connect a phone

In the TruInspector mobile app, start a connection. Sign in in your browser, compare the connection code, and approve your phone. Return to the app and choose “Finish connection” within five minutes. The iPhone and Android apps are being prepared for store submission; store download links will appear after release.

Photos and reports

Choose mixed-photo assessment to classify different assets in one batch. Review every finding before sharing. Separate category reports contain the findings for the selected category and their evidence. Missing location or uncertain conditions require field verification.

Disconnect or delete

Use the account page to disconnect all phones or permanently delete your TruInspector account data. Deletion removes active assessment records, evidence, revision history and phone sessions. Reports you already downloaded are managed by you.

Contact TruInspector

Email support@truinspector.com for help with access, assessments or your account. Include the date, device type and the error message, without including passwords or private session codes.